Credits are consumed when taking actions in Ocean.io.

The credits consumed depends on the action taken:
Show mobile phone: 10 credit; show verified email: 3 credit; export company/person: 1 credit

We offer a range of pricing plans to suit various needs and budgets, including monthly and annual billing options. Annual payments come with up to 25% off standard prices.

Yes, we offer up to 25% discount for up-front annual payments.

Changing your subscription plan is easy and can be done anytime. Navigate to the subscription page in your settings to upgrade your plan. Once you've selected your new plan, you'll be prompted to confirm the change. Your new plan will take effect immediately.

Each plan comes with unlimited users. To add more users just go to your user management page and press the "Add user" button.

If you find that you've exceeded the limits of your plan, you have a couple of options. You can choose to upgrade to a larger package that better fits your needs, or you can purchase credit add-on packages to extend your current plan's capabilities. This flexibility ensures you can continue to use our services without interruption.

Yes, we offer a 14-day free trial to let you experience Ocean.io.

We integrate with HubSpot, Pipedrive, and Salesforce.

CRM integration is part of our onboarding process depending on your plan. For additional assistance, contact our support team via in-app chat or email.

Ocean.io can be bought on a monthly or annual subscription. Annual payments come with up to 25% off standard prices.

You can cancel your subscription directly within the platform at any time (Settings → Subscription). Your subscription will remain active until the end of the current billing period. For more details on cancellations, refunds, and our policies, please read more here.

Yes, your subscription will automatically renew once the initial term ends. Your subscription can be canceled on the subscription page, or by contacting the support team.

We accept all major credit cards. For enterprise clients, we also accommodate bank transfers.

Yes, all payment information is encrypted and processed through a secure gateway. We do not store your credit card information on our servers.

Our data is collected directly from websites by our team of data scientists and developers. We also use third-party data for additional insights.

Our system processes data from websites in various languages equally, but data coverage may vary by country due to legal and availability differences.

Yes, we are GDPR compliant. For more details, visit our dedicated GDPR page.

All depends on the plan type. Support is available for all customers via online chat, email, and meetings during CET weekday business hours. Additionally customers on Professional plans receive a dedicated Customer Success Manager (CSM) for onboarding and ongoing support, including free training and performance reviews.

You can contact Support via email or the in-app chat function. For phone calls or online meetings, we will provide the necessary details as needed.

No, there are no setup fees. Furthermore, all professional customers have access to support from a dedicated CSM and in-product support during CET weekday business hours.